Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the website and services provided by Communication Mall (“Communication Mall,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use the services.
1. The service
Communication Mall provides AI voice-agent and messaging services that answer calls, schedule and confirm appointments, route inquiries, and send service-related notifications on behalf of businesses and healthcare practices. Features and availability may change over time.
2. Acceptable use
You agree to use the services only for lawful purposes and not to misuse them, interfere with their operation, attempt unauthorized access, or use them in violation of any applicable law or regulation.
3. SMS messaging terms
By providing your mobile phone number and opting in, you agree to receive text messages from Communication Mall related to the service you requested.
- Program description: Communication Mall sends transactional messages such as appointment confirmations, reminders, and account or booking notifications.
- Message frequency varies based on your interactions and appointments.
- Message and data rates may apply. Check with your mobile carrier for details.
- Opt out at any time by replying STOP to a message. You will receive a confirmation and no further messages unless you opt in again.
- Help: reply HELP for assistance, or contact support@communicationmall.com.
- Carriers are not liable for delayed or undelivered messages.
Your consent to receive text messages is not a condition of any purchase. For details on how we handle your mobile information, see our Privacy Policy — we do not sell your information or share mobile information with third parties for marketing purposes.
4. Customer responsibilities
Businesses using Communication Mall are responsible for obtaining any required consent from their own customers and patients before those individuals receive messages or have their information processed, and for using the service in compliance with applicable laws, including telemarketing, messaging, and healthcare regulations.
5. Privacy
Your use of the services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
6. Intellectual property
The services, including software, content, and trademarks, are owned by Communication Mall or its licensors and are protected by law. You may not copy, modify, or redistribute any part of the services without our permission.
7. Disclaimers
The services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
8. Limitation of liability
To the maximum extent permitted by law, Communication Mall will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or profits arising from your use of the services.
9. Changes to these terms
We may update these Terms from time to time. Continued use of the services after changes take effect constitutes acceptance of the updated Terms. Material changes will be reflected by updating the “Last updated” date above.
10. Contact us
Questions about these Terms? Contact us at support@communicationmall.com.