Product Industries Pricing Security FAQ Start free
Answering live in 30+ languages

AI voice agents
that answer, book,
and never sleep.

Communication Mall deploys human-sounding voice agents that pick up in one ring — booking appointments, routing urgent calls, answering questions, and logging every conversation to your systems. For any business that runs on the phone.

Answers 24/7 — after hours, weekends, holidays, and overflow. Never a busy signal.
Sounds human — natural turn-taking, interruptible, fluent and on-brand.
Takes action — books, routes, transfers, and logs every call automatically.
Trusted by teams that live on the phone
Northwind
Vantage
Pulseline
Meridian
Atlas Co
Brightside
1M+
Calls handled
0.8s
Average pickup
30+
Languages spoken
99.99%
Platform uptime
How it works

Live in days, not quarters.

No new hardware, no rip-and-replace. Connect your line, point the agent at your business, and it starts answering — on brand, every time.

01

Connect your number

Port or forward your existing line in minutes. Works with any phone system or VoIP.

02

Train on your business

Point it at your website, docs, and FAQs. It learns your hours, services, and tone of voice.

03

Go live instantly

Your agent answers on the first ring — booking, routing, and resolving with zero hold time.

04

Watch the console

Live transcripts, recordings, and analytics. Tune prompts and step in whenever you want.

Capabilities

Everything a great
front desk does — automated.

Sounds genuinely human

Ultra-low latency, natural turn-taking, and barge-in. Callers can interrupt, change their mind, and talk over it — just like a real conversation.

Answers 24/7/365

Every call, every hour — after hours, holidays, lunch rushes, and overflow when your team is slammed. No voicemail, no busy signal, no missed revenue.

Books & schedules

Writes appointments straight into your calendar, EHR, or reservation system.

Smart routing & handoff

Warm-transfers urgent or complex calls to a human — with full context attached.

30+ languages

Detects the caller's language and switches mid-sentence, fluently.

Transcripts, recordings & live analytics

Every call is recorded, transcribed, and scored. Search by intent, track outcomes, spot trends, and review exactly what was said — all from the Voice Console.

Knowledge base

Point it at your docs and policies. Answers stay accurate and on-message.

Plugs into your stack

Native connections to CRM, helpdesk, calendar, and telephony — plus an open API, webhooks, and Zapier for everything else.

Guardrails & compliance

Stays on-script, redacts sensitive data, and respects your policies — with HIPAA-ready and SOC 2 controls built in.

Industries

One platform. Every front desk.

The same agent adapts to your world — speaking your terms, following your workflows, and writing back to your systems.

The Voice Console

See every call. Tune every answer.

A single console for transcripts, recordings, live analytics, and usage — so you always know what your agent said and how it's performing.

voiceai.communicationmall.com/console
Calls — Today
3 live now
Calls answered
128
+18% vs yest.
Avg. handle
2m 14s
−9s
Resolved by agent
71%
+4 pts
Minutes used
1,840
of 3,000
Live call · +1 (415) 555-014800:42
Agent
Thanks for calling Lakeside Family Medicine — this is the assistant. How can I help?
Caller
Hi, I need to book a follow-up with Dr. Reyes this week.
Agent
Booking appointment — Dr. Reyes has Thursday 9:40am or Friday 2:00pm open. Which works best?
Calls by hourLast 12h
Security & trust

Built for regulated,
high-trust industries.

Patient details, financial data, and personal information stay protected. Every call is encrypted, access is controlled, and sensitive data is redacted by default.

HIPAA-ready
BAAs available. PHI handled under strict access and retention controls.
SOC 2 Type II
Independently audited security, availability, and confidentiality controls.
Encrypted end-to-end
TLS in transit, AES-256 at rest. Recordings stored in your region.
PII redaction
Card numbers and identifiers are detected and masked automatically.
“We stopped sending patients to voicemail overnight. The agent books, reminds, and triages — our front desk finally gets to breathe, and no one waits on hold.”
A. Okafor
Practice Manager · Multi-site clinic
Pricing

Simple plans. Pay for what you talk.

Start free. Scale by the minute. No setup fees, cancel anytime.

Starter
For single locations getting their phone under control.
$99/ month
  • 500 talk minutes included
  • 1 phone number
  • After-hours answering
  • Transcripts & recordings
  • Email support
Start free
Growth
For busy teams that live on the phone.
$399/ month
  • 3,000 talk minutes included
  • 3 phone numbers
  • Booking, routing & handoff
  • Knowledge base & analytics
  • CRM & calendar integrations
  • Priority support
Start free
Enterprise
For multi-site and regulated organizations.
Custom
  • Unlimited numbers & volume
  • HIPAA BAA & SSO/SAML
  • Custom voice & workflows
  • Dedicated success manager
  • 99.99% uptime SLA
Talk to sales
FAQ

Questions, answered.

How human does it actually sound?
Very. The agent uses ultra-low-latency speech with natural pauses and turn-taking, and callers can interrupt or talk over it. Most people don't realize they're not speaking with a person — and you can pick the voice that fits your brand.
How long does setup take?
Most teams are live within a few days. You forward or port your number, point the agent at your website and docs, review a few test calls, and go. No new hardware required.
Will it work with my phone system?
Yes. It works with any landline or VoIP provider through call forwarding or number porting, and integrates with common CRMs, helpdesks, calendars, and reservation or EHR systems.
What happens with urgent or complex calls?
You define the rules. The agent can warm-transfer to a human, escalate to an on-call line, take a detailed message, or open a ticket — always passing along full context so nobody has to repeat themselves.
Is my data secure and compliant?
Calls are encrypted in transit and at rest, sensitive data is redacted automatically, and access is tightly controlled. We support HIPAA BAAs and maintain SOC 2 Type II controls for regulated industries.
How is pricing calculated?
Each plan includes a bundle of talk minutes; usage beyond that is billed per minute. There are no setup fees and you can change or cancel your plan anytime.
Get started

Stop sending callers to voicemail.

Spin up your first voice agent in minutes. Hear it answer your own number on a live test call.